[Cytometry] High-Voltage Fault in Aria

Dave Adams davadams at med.umich.edu
Mon Feb 2 09:41:47 EST 2009


Indeed.  We just when through this on one of our Arias here, and BD
replaced the HV board on Friday.  

David ADams
University of Michigan

>>> "Michelle Tourigny" <michellet at ichr.uwa.edu.au> 2/1/2009 8:53 PM
>>>
Same thing here.
michelle

Michelle R. Tourigny, Ph.D.
Research Assistant, Instrument Specialist
Telethon Institute for Child Health Research
100 Roberts Road, Subiaco
Western Australia, 6008 AUSTRALIA

Ph 61 8 9489 7878, Fax 61 8 9489 7700
email michellet at ichr.uwa.edu.au 


-----Original Message-----
From: cytometry-bounces at lists.purdue.edu
[mailto:cytometry-bounces at lists.purdue.edu] On Behalf Of David Ko
Sent: Saturday, 31 January 2009 9:13 AM
To: Rui Gardner; cytometry at lists.purdue.edu 
Subject: Re: [Cytometry] High-Voltage Fault in Aria

Hi Rui,

I have encountered this "e409" error before and the BD service engineer
fixed it by changing an electrical board.  Hope that helps.

Sincerely,
David 
Flow cytometry operator
BC Cancer Agency
BC Cancer Research Centre
Vancouver, Canada
604-675-8000 ext. 7738/7736


-----Original Message-----
From: cytometry-bounces at lists.purdue.edu
[mailto:cytometry-bounces at lists.purdue.edu] On Behalf Of Rui Gardner
Sent: Friday, January 30, 2009 8:56 AM
To: cytometry at lists.purdue.edu 
Subject: [Cytometry] High-Voltage Fault in Aria

Dear all,

We've had a systematic error which is becoming increasingly more 
frequent in our Aria. Sometimes, when stopping a sort, or any form of 
switching off the electric plates, we get the following error message:

"A high-voltage fault has occured.
For safety reasons, reboot the instrument.
If this occurs again, call service."

If we try to switch off the plates they'll remain on (at least the red

light stays on). I don't have a multimeter to check if they're actually

on, and I don't want to test them with my hands (done it once by
mistake 
in a moflo and it isn't pleasant! ;)
I  checked the status window after trying to press the voltage button 
and it says: "Unable to set high voltage controller, e409", though the

plates remain on. Seems to be a communication fault.

Does anyone know if this is a serious error? Causes? And is there a way

of manually switching off the high voltage without rebooting the 
instrument? (There is a reset button in the board where the high
voltage 
circuit is but there are more things attached to it and resets more
than 
just the plates.)

Thanks in advance.
Rui.
_____________________________
Rui Gardner
Flow Cytometry Lab Manager
Instituto Gulbenkian de Ciência
Apart. 14, PT-2781-901 Oeiras
PORTUGAL
Email: ruig at igc.gulbenkian.pt 

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