[Cytometry] High-Voltage Fault in Aria

Michelle Tourigny michellet at ichr.uwa.edu.au
Sun Feb 1 20:53:38 EST 2009


Same thing here.
michelle

Michelle R. Tourigny, Ph.D.
Research Assistant, Instrument Specialist
Telethon Institute for Child Health Research
100 Roberts Road, Subiaco
Western Australia, 6008 AUSTRALIA

Ph 61 8 9489 7878, Fax 61 8 9489 7700
email michellet at ichr.uwa.edu.au 


-----Original Message-----
From: cytometry-bounces at lists.purdue.edu [mailto:cytometry-bounces at lists.purdue.edu] On Behalf Of David Ko
Sent: Saturday, 31 January 2009 9:13 AM
To: Rui Gardner; cytometry at lists.purdue.edu
Subject: Re: [Cytometry] High-Voltage Fault in Aria

Hi Rui,

I have encountered this "e409" error before and the BD service engineer fixed it by changing an electrical board.  Hope that helps.

Sincerely,
David 
Flow cytometry operator
BC Cancer Agency
BC Cancer Research Centre
Vancouver, Canada
604-675-8000 ext. 7738/7736


-----Original Message-----
From: cytometry-bounces at lists.purdue.edu [mailto:cytometry-bounces at lists.purdue.edu] On Behalf Of Rui Gardner
Sent: Friday, January 30, 2009 8:56 AM
To: cytometry at lists.purdue.edu
Subject: [Cytometry] High-Voltage Fault in Aria

Dear all,

We've had a systematic error which is becoming increasingly more 
frequent in our Aria. Sometimes, when stopping a sort, or any form of 
switching off the electric plates, we get the following error message:

"A high-voltage fault has occured.
For safety reasons, reboot the instrument.
If this occurs again, call service."

If we try to switch off the plates they'll remain on (at least the red 
light stays on). I don't have a multimeter to check if they're actually 
on, and I don't want to test them with my hands (done it once by mistake 
in a moflo and it isn't pleasant! ;)
I  checked the status window after trying to press the voltage button 
and it says: "Unable to set high voltage controller, e409", though the 
plates remain on. Seems to be a communication fault.

Does anyone know if this is a serious error? Causes? And is there a way 
of manually switching off the high voltage without rebooting the 
instrument? (There is a reset button in the board where the high voltage 
circuit is but there are more things attached to it and resets more than 
just the plates.)

Thanks in advance.
Rui.
_____________________________
Rui Gardner
Flow Cytometry Lab Manager
Instituto Gulbenkian de Ciência
Apart. 14, PT-2781-901 Oeiras
PORTUGAL
Email: ruig at igc.gulbenkian.pt

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