Incomplete DiVa data printout. .

Houston, Jim Jim.Houston at STJUDE.ORG
Fri Jun 15 09:23:27 EDT 2007


Try turning off the print spooler.  This helps us in most cases.  We are
using both HP and Phaser printers.

It locks up the CPU while printing but does help with the problem most
of the time..

 

Jim Houston

 

________________________________

From: Phil Marder [mailto:pm1 at philmarder.com] 
Sent: Thursday, June 14, 2007 7:10 AM
To: cyto-inbox
Subject: RE: Incomplete DiVa data printout. .

 

Ray,

 

It happens to us on our Vantage DiVa, Aria, and now on our Canto II as
well.

It is an annoying nuisance and big time waster.

We use HP Laserjet printers.

 

Phil Marder

	-------- Original Message --------
	Subject: Incomplete DiVa data printout
	From: Ray Hester <rhester at jaguar1.usouthal.edu>
	Date: Wed, June 13, 2007 10:24 am
	To: Cytometry Mailing List <cytometry at flowcyt.cyto.purdue.edu>

	Hi,
	 
	Wondering if anyone else is having this problem:  when we print
data 
	from our Vantage DiVa (v. 4.0), most of the time all of the data
is 
	printed (e.g., 'complete data' attachment).  Sometimes, however,
part of 
	the data is missing ('incomplete data').  Re-printing results in
a 
	complete data sheet, but several printouts later, it will occur
again.
	 
	I'm not sure if this is  problem with our printer (a _cheap_ HP
Deskjet 
	5740) or our copy of DiVa software?  It's been going on for a
long time 
	and I'm just now getting around to trying to figure it out.
	 
	Is anyone with a similar sorter and DiVa software version having
the 
	same problem?
	 
	Thanks for any help.
	 
	Ray Hester
	Univ of South Alabama
	
________________________________

	This attachment - 'Complete data.jpg' -  130.12 KBytes - can be
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________________________________

	This attachment - 'Incomplete data.jpg' -   90.82 KBytes - can
be
	viewed at
	
http://www.cyto.purdue.edu/MD-parts/5db46e895741e01ce629a4d9745102845212
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	3.jpg
<http://www.cyto.purdue.edu/MD-parts/5db46e895741e01ce629a4d974510284521
2dd03.jpg> 
	 
	 

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