AW: Incomplete DiVa data printout
Wilhelm.Gerner at vu-wien.ac.at
Fri Jun 15 03:01:39 EDT 2007
you may try the following: Select the the relevant printer from the Windows start-menu, do a right-click for properties, select "Advanced" and check the the ticks in the lower half of this window: you should set a tick for "Print spooled documents first" but the other three options should not be selected. In our case this solved the problem (FACSAria with Diva 5.02 connected via TCP/IP to a Xerox Phaser 8200).
University of Veterinary Medicine Vienna
Von: Phil Marder [mailto:pm1 at philmarder.com]
Gesendet: Thursday, June 14, 2007 1:10 PM
An: Cytometry Mailing List
Betreff: RE: Incomplete DiVa data printout
It happens to us on our Vantage DiVa, Aria, and now on our Canto II as well.
It is an annoying nuisance and big time waster.
We use HP Laserjet printers.
-------- Original Message --------
Subject: Incomplete DiVa data printout
From: Ray Hester <rhester at jaguar1.usouthal.edu>
Date: Wed, June 13, 2007 10:24 am
To: Cytometry Mailing List <cytometry at flowcyt.cyto.purdue.edu>
Wondering if anyone else is having this problem: when we print data
from our Vantage DiVa (v. 4.0), most of the time all of the data is
printed (e.g., 'complete data' attachment). Sometimes, however, part of
the data is missing ('incomplete data'). Re-printing results in a
complete data sheet, but several printouts later, it will occur again.
I'm not sure if this is problem with our printer (a _cheap_ HP Deskjet
5740) or our copy of DiVa software? It's been going on for a long time
and I'm just now getting around to trying to figure it out.
Is anyone with a similar sorter and DiVa software version having the
Thanks for any help.
Univ of South Alabama
This attachment - 'Complete data.jpg' - 130.12 KBytes - can be viewed at
This attachment - 'Incomplete data.jpg' - 90.82 KBytes - can be
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