Incomplete DiVa data printout

Joanne Lannigan joannelannigan at
Thu Jun 14 20:11:32 EDT 2007

Hi Ray:
We have the same problem with a Xerox Docuprint N2125. If you switch samples
before the previous one finishes printing this occurs. I basically watch my
printer icon and wait until it finishes printing before switching samples. I
figured this was just another annoying DiVa feature, but if anybody has a
work around I would love to hear it.

Joanne Lannigan, MS
Director, Flow Cytometry Core Facility
University of Virginia
Jordan Hall, Room 7067
P.O. Box 800734
Charlottesville, VA 22908-0734
Office: 434-924-0274
Lab: 434-243-2695
Fax: 434-982-1071
email: joannelannigan at

> -----Original Message-----
> From: Ray Hester [mailto:rhester at]
> Sent: Wednesday, June 13, 2007 10:25 AM
> To: Cytometry Mailing List
> Subject: Incomplete DiVa data printout
> Hi,
> Wondering if anyone else is having this problem:  when we print data
> from our Vantage DiVa (v. 4.0), most of the time all of the data is
> printed (e.g., 'complete data' attachment).  Sometimes, however, part of
> the data is missing ('incomplete data').  Re-printing results in a
> complete data sheet, but several printouts later, it will occur again.
> I'm not sure if this is  problem with our printer (a _cheap_ HP Deskjet
> 5740) or our copy of DiVa software?  It's been going on for a long time
> and I'm just now getting around to trying to figure it out.
> Is anyone with a similar sorter and DiVa software version having the
> same problem?
> Thanks for any help.
> Ray Hester
> Univ of South Alabama

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