Incomplete DiVa data printout

McAllister, Cynthia McAllisC at pediatrics.ohio-state.edu
Thu Jun 14 15:02:09 EDT 2007


We have had the same problem as well.  The only "fix" I have found is to
always do a 'print preview' before printing each sheet.  I never seem to
have incomplete data if I do that first.

Cindy

Cindy McAllister
Columbus Children's Research Institute
Children's Hospital
700 Children's Drive
Columbus, Ohio 43205
614-355-3465

-----Original Message-----
From: Rochelle A. Diamond [mailto:diamond at its.caltech.edu] 
Sent: Wednesday, June 13, 2007 4:13 PM
To: cyto-inbox
Subject: Re: Incomplete DiVa data printout

Hi Ray,

We've had the same problem for a long time.  We are using a HPbusiness
inkjet 2300.

Let me know if you get anywhere with this problem, I'd like to solve it
too.

Thanks,
Shelley

Rochelle (Shelley) Diamond
Member of the Professional Staff
California Institute of Technology
Division of Biology
1200 E. California Blvd.
Pasadena, CA 91125
626-395-4947 phone
diamond at its.caltech.edu

On Wed, 13 Jun 2007, Ray Hester wrote:

> Hi,
>
> Wondering if anyone else is having this problem:  when we print data
> from our Vantage DiVa (v. 4.0), most of the time all of the data is
> printed (e.g., 'complete data' attachment).  Sometimes, however, part
of
> the data is missing ('incomplete data').  Re-printing results in a
> complete data sheet, but several printouts later, it will occur again.
>
> I'm not sure if this is  problem with our printer (a _cheap_ HP
Deskjet
> 5740) or our copy of DiVa software?  It's been going on for a long
time
> and I'm just now getting around to trying to figure it out.
>
> Is anyone with a similar sorter and DiVa software version having the
> same problem?
>
> Thanks for any help.
>
> Ray Hester
> Univ of South Alabama
>




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