Incomplete DiVa data printout

McAllister, Cynthia McAllisC at
Thu Jun 14 15:02:09 EDT 2007

We have had the same problem as well.  The only "fix" I have found is to
always do a 'print preview' before printing each sheet.  I never seem to
have incomplete data if I do that first.


Cindy McAllister
Columbus Children's Research Institute
Children's Hospital
700 Children's Drive
Columbus, Ohio 43205

-----Original Message-----
From: Rochelle A. Diamond [mailto:diamond at] 
Sent: Wednesday, June 13, 2007 4:13 PM
To: cyto-inbox
Subject: Re: Incomplete DiVa data printout

Hi Ray,

We've had the same problem for a long time.  We are using a HPbusiness
inkjet 2300.

Let me know if you get anywhere with this problem, I'd like to solve it


Rochelle (Shelley) Diamond
Member of the Professional Staff
California Institute of Technology
Division of Biology
1200 E. California Blvd.
Pasadena, CA 91125
626-395-4947 phone
diamond at

On Wed, 13 Jun 2007, Ray Hester wrote:

> Hi,
> Wondering if anyone else is having this problem:  when we print data
> from our Vantage DiVa (v. 4.0), most of the time all of the data is
> printed (e.g., 'complete data' attachment).  Sometimes, however, part
> the data is missing ('incomplete data').  Re-printing results in a
> complete data sheet, but several printouts later, it will occur again.
> I'm not sure if this is  problem with our printer (a _cheap_ HP
> 5740) or our copy of DiVa software?  It's been going on for a long
> and I'm just now getting around to trying to figure it out.
> Is anyone with a similar sorter and DiVa software version having the
> same problem?
> Thanks for any help.
> Ray Hester
> Univ of South Alabama

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